THE HIVE THAI MASSAGE, PRIVACY POLICY AND SMS TERMS AND CONDITIONS

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Part 1: Privacy Policy
Welcome to https://www.thehivethaimassage.com/ (The Hive Thai Massage). This Privacy Policy outlines how we
collect, use, disclose, and safeguard your information when you visit our website, book appointments, or
communicate with us.

1. Information We Collect
We collect personal information that you voluntarily provide to us when you interact with our website or services.
This includes:
Contact Information: Your full name, telephone number, and email address.
Communication and Service Records: Details regarding your appointments, reservations, general inquiries,
and correspondence with our team.
SMS Consent Records: Information documenting your agreement and consent to receive text messages from
us.

2. How We Use Your Information
We use the information we collect to operate our business and provide you with high-quality services, including:
Processing and confirming appointments and reservations.
Answering general inquiries and providing customer support.
Managing our internal business operations and maintaining legal and regulatory compliance.

3. Information Sharing and Disclosure
We respect your privacy. Phone numbers, SMS consent data, and personal information collected for SMS purposes
will not be shared with third parties or affiliates for marketing or promotional purposes under any circumstances.
Information may only be disclosed in the following limited exceptions:
Authorized Service Providers: We may share data with trusted third-party vendors who assist us in operating
our business (such as appointment software providers), provided they agree to maintain strict confidentiality and
use the data solely for operational purposes on our behalf.
Legal Imperatives: We may disclose your information if required to do so by law, court order, or governmental
regulation, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety
or the safety of others, or investigate fraud.

4. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your
personal information from unauthorized access, alteration, disclosure, or destruction. However, no electronic
transmission over the internet can be guaranteed to be 100% secure.

5. Your Rights and Choices
You have the right to access, update, or correct the personal information we hold about you. You may also opt out
of receiving promotional communications from us at any time by following the unsubscribe instructions contained in
those communications or by contacting us directly.
 

6. Third-Party Links & External Sites
Our website may contain links to third-party websites or services that are not operated by us. We are not
responsible for the privacy practices or the content of such external sites. We encourage you to review the privacy
policies of any third-party sites you visit.

7. Children's Privacy
Our services are directed to individuals aged 18 and older. We do not knowingly collect or solicit personal
information from anyone under the age of 13. If we discover that we have collected personal information from a
child under 13, we will delete that information promptly.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will
post the updated policy on this page with a revised effective date. Your continued use of our website and services
constitutes your acceptance of any updates.

9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Company Name: The Hive Thai Massage
Physical Address: 1764 Union Street, San Francisco, CA 94123
Business Phone: 949-899-9471

Business Email: info@thehivethaimassage.com

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Part 2: SMS Terms and Conditions

1. Types of SMS Communications
We send text messages to communicate with our clients regarding appointment confirmations, answering general
inquiries, and making reservations.

2. Consent to Receive SMS
By filling out a form on the company website, you provide explicit consent to receive text messages from The Hive
Thai Massage. Consent to receive text messages is not a condition of purchasing any goods or services.

3. Data Privacy Confirmation
Phone numbers, SMS consent data, and personal information collected for SMS communication purposes will not
be shared with third parties or affiliates for marketing or promotional purposes.

4. Opt-Out Instructions
You can cancel the SMS service at any time. Simply reply STOP to any text message you receive from us. Upon
sending STOP, we will send you an SMS message to confirm that you have been unsubscribed, and you will no
longer receive text messages from us.

5. Help
If you are experiencing issues with our messaging program, you can reply HELP to any message for assistance, or
contact us directly via https://www.thehivethaimassage.com/.

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6. Message Frequency
Message frequency varies depending on your active service requests, reservations, and ongoing communication
needs with our staff.

7. Standard Rates
Standard message and data rates may apply to any messages sent to you from us and to us from you. Please
contact your mobile service provider for details regarding your specific messaging and data plan.

8. Standard Messaging Disclosures
Message and data rates may apply.
You can opt out at any time by texting “STOP”.
For assistance, text “HELP” or contact us directly via https://www.thehivethaimassage.com/.
Message frequency may vary.